At The Local Business Awards we are always looking at ways to improve our performance. Critical to the success of local businesses is creating a high performance culture … here are some of the ways we do it:
Investigate underperformance issues.
Before you can start talking about high performance, you need to look at underperformance. Take the time to investigate underperformance in your local business and begin to make the appropriate changes to rectify it.
Encourage continual communication.
The organisations that encourage open communication results in a vibrant high performing atmosphere. There should be a fluid line of communication no matter what the topic of discussion is. Ensure the flow of information from the top level to entry-level employee is simple clear and effective.
Match tasks to skills
People are likely to do best in a situation where the task requires high use of their strongest Executive Skills, just as they are likely to fail in situations that require high use of their weakest skills.
In other words, the person and task are either a good or a bad fit for each other. Knowing this, you can figure out—in advance—whether a certain job or position will be most suited to a particular individual. When the skills of a job are totally mismatched with a person in, that person will inevitably fail.
High performing companies have a culture where people constantly strive to improve their performance. The learning & development of your colleagues is fundamental to the role of a local business leader.
Spend the time to deploy the technology that is right for your businesses.
Cut out the excess
Try not to give employees smaller, unnecessary tasks when they are focused on a larger goal. This is demoralising and not an efficient use of your employees time.
Work how you want
If possible give people the flexibility to work how they want. Home working has become the norm for most people for the last 14 months or so, some may want to go back some may want to return to the office and some might like to do a bit of both.
High performance must not be confused with working all the time. People need a break and it is the role of leadership to make sure your colleagues don’t burn out.
Make Your Bed
When Admiral William H. McRaven addressed the graduating class of the University of Texas at Austin on their Commencement day he said “If you want to change the world start by making your bed” Admiral McRaven's speech went viral with over 10 million views and seems like the perfect way to end this blog post.