The 7 Habits of Highly Successful Local Businesses

1) Hiring a diverse workforce and nurturing an inclusive culture

Successful businesses know they need diversity of viewpoints, backgrounds, life experiences at all levels of their businesses. This not only helps productivity it helps to attract and retain talent.

2) Highly Ethical

Whether it be sourcing sustainable products, how you treat your colleagues or supporting local charities. Having high business ethics is not only great for your community it is fantastic for your business. It boosts employee morale and it improves public relations.

3) Investing in Learning & Development

Having a culture of learning is a great indicator of high-performing local businesses. If leadership encourages employees to continuously seek, share, and apply new skills, techniques and knowledge there is no doubt this will improve individual and

organisational performance.

4) Kindness

Just 1 person in 8 wants life in the United Kingdom to return to how it was before the pandemic. The research found that there is a clear and widespread appetite for a kinder society.

kindness is no longer a business option, it is a necessity. As organisations are now being judged on their actual behaviour rather than what they claim they do.

Kindness is not a finite resource when you are kind to both your customers and employees you will see that kindness will be returned.

5) Working with other local business

Collaboration is a powerful business tool for companies. By combining the effort and expertise of different organisations, all partners in the network are better able to innovate and grow, and increase their competitiveness on many levels.

6) Being creative

If business owners take the lead and explore ways to make their work environment ideal for creative thinking and allow their colleagues to make mistakes they will achieve a better experience for employees. Improved ability to attract and retain employees and have a higher capacity to solve complex problems.

7) Providing great customer service

It goes without saying that any successful business needs to offer great custom service, and great customer experience begins with great employee experience. So consider adopting some of the habits of highly successful local businesses and offer your customers an even greater experience.

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